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Privacy Policy
Privacy is a concern for anyone using internet services. We value you as our customer and are committed to protecting your privacy. This Privacy Policy is provided to inform you of the type of personal information that is collected when you shop our website or hire our services.

You are accepting the practices outlined in this policy when you visit our site, purchase our products, or otherwise provide personal information to us.

Contents

  1. Scope of This Privacy Policy
  2. Personal Information
  3. Collection of Personal Information
  4. Our Use of Personal Information
  5. Disclosure of Personal Information
  6. Opting-Out
  7. Access to Personal Information
  8. Security of Personal Information
  9. Steps to Protect Your Personal Information
  10. Other Applicable Terms
  11. Changes to this Policy
  12. Contact Us

 

Scope of This Privacy Policy
This Policy applies to personally identifiable personal information (personal information) that we collect when you visit our website, purchase our products, or use our services. This policy also applies to any personal information we collect when you interact with us, such as place an order, make an online payment, submit health questionnaires, liability waivers, or contact us.

Personal Information
Personal information as defined by This Privacy Policy is defined as personal information that is directly associated with a specific person, such as a person’s name, address, phone or fax number, email address, account information (member account, credit card information and online registration, health information, emergency contact person and phone number), online activities or other specific personal information. We specialize in services that are directly related to your health and safety. To ensure our ability to offer a high standard of service as well as protect your physical safety, we must collect very personal information. Our Health Questionnaire is a Personal Training industry standard that requires us to collect General Information such as date and year of birth, height and weight; Exercise History such as frequency and type of exercise; Family Disease history; Past Medical History; Personal Present Information such as medications and allergies; and Coronary Risk Profile.

Collection of Personal Information
Your personal information is collected in various ways when you visit our website, purchase our products, or hire our services. The various ways in which we collect your personal information are detailed below.

Personal Information You Provide
The type of personal information we collect varies depending on your activities and what you choose to provide us. We collect personal information when you enter your email on our website, purchase products from our online store, use our services, email, call, or otherwise communicate with us. If you choose to participate in one of our travel or training services you will be required to provide us with very specific information relating to your abilities and health. Your participation in such activities may be limited or denied if you choose not to provide this personal information within the timelines requested. You may provide personal information when you submit your resume as part of the hiring process if you are applying for a job with us.

        1.  Automatically Collected Personal Information

Certain types of personal information, such as your IP address, the type of browser you use, and the page you visited before visiting our site, are collected automatically by the computer system anytime you use our online services.

        2.  Personal Information from Other Sources

Your personal information may be provided to us from third parties. We may purchase mailing lists or email databases from third party providers. If you fill out a job application we may interview references you provide or consider your credit-worthiness.

Our Use of Personal Information
The personal information we collect is used for a number of purposes, including processing and completing transactions, shipping or delivering products or professional services, responding to requests, etc.

Specific examples of how we use personal information are listed below.

  1. Your billing and credit card personal information is required to process orders, deliver products or services, and make payments.
  2. Your health profile is used to evaluate your ability to participate in our outdoor trips or receive our personal training services.
  3. Your resume should contain important information that allows us to communicate with you and those you select as references. Such information is subject to laws and regulations that govern our consideration of that personal information to evaluate your qualifications for employment.
  4. Your personal information may be kept as a record of our business interactions with you. We may record conversations you have with our guides or us or keep logs of emails we receive from you.
  5. Your personal information may be used in an attempt to do any or all of the following: (i) prevent or investigate fraud, crimes, unauthorized use of personal information or the site, or economic or personal harm to anyone (including Sol Fitness Adventures, LLP); (ii) facilitate product recalls; and (iii) to investigate, protect, defend, or enforce rights and property of Sol Fitness Adventures or anyone else. In listing these types of actions where we may use personal information, we are not promising to take any such action and taking or not taking such action is our sole discretion.

The uses of personal information listed above are a general description to be used as examples. Listing all possible uses of personal information is not within our scope.


Disclosure of Personal Information
Except for the terms outlined in this Privacy Policy, Sol Fitness Adventures does not share your personal information with those not affiliated with us without your consent. Your personal information is disclosed in the following ways:
1. With Your Consent. Your personal information may be disclosed to 3rd parties with your consent. Your consent may be implicit; for example, if you purchase a product that must be shipped to you, you are providing the information required by the mail carrier. If you purchase a product or service, you are providing your billing information to the credit card processor for authorization and payment.
2. Product or Service Fulfillment. We may disclose personal information to 3rd parties to perform services on our behalf, your behalf, to complete transactions, or provide products or services to you.
3. Legal Process and Protection of Sol Fitness Adventures and Others. We may be required by the law to disclose personal information; to enforce or apply contracts or agreements; to render, bill, and collect for products or services; to protect our rights or property, in connection with claims, disputes, or litigation; to protect ourselves, and other customers from harmful acts of others; or if we determine disclosure of personal information is necessary in an emergency.


Opting-Out
We use a third party ‘constant contact’ service to send email updates and newsletters. If you decide you no longer want to receive email updates from us, the ‘constant contact’ service allows you to ‘opt-out’ at anytime by clicking ‘unsubscribe’ at the bottom of the email. Your email address will then deleted from our contacts database.

Access to Personal Information
Your personal information is maintained in our office and is not in a format that can be accessed or changed by you personally. We will keep personal information for as long as we think is necessary and within the confines of the law. We may discard personal information at our discretion, so you should keep your own records of interactions with us.

Security of Personal Information
Sol Fitness Adventures takes measures to protect your personal information from misuse when it is under our control. In spite of our efforts, security breaches and mistakes do happen and we do not guarantee the security of personal information.

  1. Payments. We use PayPal as our secured method of collecting online payments. Your IP address will be identified and collected by PayPal during this procedure.
  2. Server. Our website operates on a shared server system, meaning that we do not oversee the operations, maintenance, or upkeep of the server. The shared server employs technicians and the latest programs to secure our website, protecting you from hackers and fraud.
  3. 3rd Parties. We do not sell your personal information to other vendors or anyone seeking to use your personal information for profit.

 

Steps to Protect Your Personal Information
Please contact us immediately if you believe that unauthorized persons have accessed your personal information that was within our control.

Other Applicable Terms
This Policy does not modify or alter any applicable agreement you have or may have with Sol Fitness Adventures, LLP. For example, our Terms of Use govern your use of our site. Additionally, your use of certain of our products or services (e.g., equipment rentals), or your participation in certain special events or activities, may be subject to one or more applicable agreements, and certain other terms may all apply to your use, purchase, or participation. If this Policy conflicts with any portion of those terms and agreements, those terms and agreements govern to the extent of the inconsistency.

Changes to this Policy
This policy may be updated according to changes in our practices or to applicable laws and regulations. If we decide to disclose personal information in a way that is materially different from that which was stated in this Policy at the time personal information was collected, we will notify you by posting notice of the change on our site and on this page for a reasonable period before we implement that change and, if feasible, will give you an opportunity to opt out of the proposed use of personal information.

Contact Us
You may contact us with any questions, comments, or concerns about this Privacy Policy at any time by calling, emailing, or writing. Please see the information listed below.

Phone: (202) 306-0206

Email: mwebb@soladventure.com

Address: 3220 N. ST., NW Washington, DC 20007-2829

                 
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